My Joyful Heart

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Privacy Policy

My Joyful Heart created this Privacy Statement to demonstrate respect for your privacy preferences and to disclose our information collection and sharing practices. Regardless of whether you provide us with your personal information via our website or in another manner (e.g. telephone, regular mail or face-to-face), we strive to honor your privacy preferences.

BY ACCESSING AND/OR USING THE WEBSITE, YOU HAVE AGREED TO 1) abide by the practices described in this Privacy Statement, as may be amended from time to time, and 2) the transfer, processing and maintenance of your personal and sensitive information in the United States of America.

THE PERSONAL INFORMATION WE COLLECT: Depending on the type of communication or transaction, the personal information we collect may include, but is not limited to, your name, postal address, zip code, telephone number, organization name, e-mail address, credit card, bank information or billing information.

WHERE AND WHEN WE COLLECT PERSONAL INFORMATION: You will be asked to provide your personal information when making donations, requesting communications, applying for a job with My Joyful Heart and/or in connection with other My Joyful Heart business (whether it is via the web site, e-mail, direct mail or telephone communications).

WE DO NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN: We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to provide us with their personal information. If you are under 18, do not send any information about yourself to us, including your name, address, telephone number, or e-mail address. In the event we learn that we collected personal information from anyone under the age of 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about anyone under the age of 18, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or call us at (815) 806-1700.

INFORMATION SECURITY: My Joyful Heart uses Paypal for secure online transactions. Complete information about Paypal's security can be found on their website.

MY JOYFUL HEART MAY SHARE YOUR PERSONAL INFORMATION: Personal information will be shared internally at My Joyful Heart to complete your donations or purchasing transactions, to contact you about our on-going work, discuss employment opportunities and ways that you can further support our efforts to help Chicagoland's children in need. Your personal information will also be used to provide you access to the various sections of our website that may be personalized for your needs. My Joyful Heart does NOT share, rent or exchange donor names and postal address with third parties. Except in the limited circumstances outlined below, My Joyful Heart will never intentionally share your e-mail addresses, phone numbers or financial information.

EXCEPTIONS: My Joyful Heart reserves the right to share your personal information in certain situations:

Credit Card Transactions, Electronic Fund Transfers, Payments by Check or Money Order and On-line Transactions. My Joyful Heart hires third parties to provide credit card, bank, payment and information processing services and order fulfillment services. If you choose to make an application for employment, or make a donation on-line, by phone, through the mail or by other means, we will share your personal information with our processing service providers. We make an effort to require all third party service-providers to hold personal information in strict confidence. While we believe these other companies are upstanding and will treat your personal information responsibly, we do not own or control them and cannot guarantee your privacy.

Necessity. If we have reason to believe that there has been some inappropriate interference with or use of our website, communications, charitable services or personal or real property (for example, see the Terms of Use), or if we have reason to believe that one of the My Joyful Heart website users, donors, employees or other related parties may have been injured or may have harmed some other party, we will disclose, without notice to you, personal information as we deem appropriate or if compelled by a legal or regulatory authority.

Merger, Acquisition or other Corporate Restructure. We also may transfer your personal information to a third party successor in interest if we are involved in an acquisition, merger or other transfer of control or sale of assets.

YOU MAY ALWAYS CHANGE YOUR PRIVACY PREFERENCES BY CONTACTING US: If you would like to change your privacy preferences, please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or call us at (815) 806-1700.

COOKIES AND PIXELS: A "cookie" is a small piece of data that is sent to your browser from My Joyful Heart's web server and is stored on your computer's hard drive. Cookies are used to collect non-identifying information about the user, such as Web surfing behavior or user preferences for a specific website. My Joyful Heart uses two different types of cookies – session-based and persistent cookies. Session-based cookies expire at the end of a browser session so once you close your browser the cookie simply terminates. Persistent cookies remain on your computer until you remove them. Persistent cookies are used to provide internal Website analytics. You can manually delete all cookies including persistent ones within your browser privacy.

WEBSITE LINKS: In order to provide certain services and goods at our website, we contract with other companies and individuals. These additional services and goods may include "links" to other websites from our website. My Joyful Heart's privacy practices may not be applicable at any third-party sites. Anytime you leave the My Joyful Heart website, we have no control regarding what information may be collected about you, nor do we control what third-parties might do with the information. For example, when you click on a merchant's name at the My Joyful Heart site, you will be connected with the third-party merchant's website (even if the My Joyful Heart name/logo is on the screen). This merchant website should have its own privacy statement applying to transactions at their website. It is important that you review any privacy policies on third-party sites carefully, BEFORE you use any services or programs offered.

CHANGES TO PRIVACY PRACTICES: From time to time, My Joyful Heart may revise its privacy practices to address changing technology, security measures and website functionality. We strive to provide you with timely notice of these changes. Please contact us if you have any questions about changes to our practices.

CONTACTING MY JOYFUL HEART ABOUT PRIVACY PREFERENCES: If you wish to change your privacy preferences or have any questions please contact us.

REGULAR MAIL:
My Joyful Heart
Attention: Diane Carroll
P.O. Box 502
Lockport, IL 60441

EMAIL: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

TELEPHONE: (815) 806-1700

Last Updated January 2013

Terms of Use

My Joyful Heart maintains this website (“materials, electronic products and/or services”) in order to provide you with information about our work, and to enable you to interact with us online. This Terms of Use Agreement describes our understanding with you when you visit our website and use our materials, electronic products and and/or services. YOUR USE OF THE WEBSITE, OUR MATERIALS, ELECTRONIC PRODUCTS AND SERVICES AND/OR DOWNLOADING OF MATERIALS FROM OUR WEBSITE CONSTITUTES YOUR AGREEMENT TO THE TERMS AND CONDITIONS SET FORTH HEREIN.

My Joyful Heart's website, our materials, electronic products and/or services have several features. In addition to providing descriptions of our programs and how we help Chicagoland's children in need, the website allows you to interact with us and download links for use on your website. ACCESS TO THE APPROVED BANNERS AND LINKS IS PROVIDED AT THE END OF THIS AGREEMENT. We encourage you to read the entire policy as it sets forth our understanding with you when you visit our website. These terms and conditions have been developed for your protection, as well as ours.

Throughout this policy, you will see the terms "My Joyful Heart," "we," "our," and "us" - these terms refer to My Joyful Heart, an Illinois corporation with tax-exempt status pursuant to Internal Revenue Cod Section 501(c)(3). You will also see the terms “I,” "you," "your," and "yours" — these terms refer to visitors to and users of our Website. Your use of the name and logo and/or links bearing the name and logo acknowledges My Joyful Heart’s exclusive ownership of the name and/or right to use the logo. All use of or goodwill associated with the name, logo, our materials, electronic products and/or services will inure to the benefit of My Joyful Heart or its licensors. The logo, electronic products and services are provided without warranties of any kind, express or implied, including without limitation, warranties of title or non-infringement. Use of our materials, electronic products and/or services provided at the site is solely at your own risk.

1. LINKING TO THE MY JOYFUL HEART'S WEBSITE AND USE OF WEBSITE MATERIALS, NAME AND LOGO, AND TECHNOLOGY

My Joyful Heart appreciates informational and educational uses of the My Joyful Heart website, our materials, electronic products and/or services, including our name and logo. However, there are limits on the uses, including the use of the name and logo and the links bearing the name and/or logo.

PLEASE BE AWARE: by copying and/or downloading material from the My Joyful Heart website, name and logo, links bearing our name and the logo and/or using our electronic products and/or services you agree to the terms and conditions set forth in this Terms of Use Agreement and any terms and conditions that may be outlined elsewhere on our website. Without limiting any other terms or conditions, the permission to use the My Joyful Heart website, materials, electronic products and/or services, including our name and the logo and/or links bearing the name and logo, is subject to the following:

a) Use of the name and logo or links bearing the name and logo may not indicate or create an impression that My Joyful Heart endorses, approves, sponsors or is affiliated with your products, goods, services or your website.

b) Your use of the name and logo or links bearing the name and logo may not indicate or create an impression that My Joyful Heart will benefit from the sale of any good or service.

c) Links bearing the name and logo may only be used for the purpose of linking to the My Joyful Heart website as designated within the link.

d) The links bearing the name and logo will always be active links.

e) The name and logo and/or link bearing the name and logo may not be combined with any other graphic elements; nor may they be altered in any manner including size, proportions, font, design, arrangement, colors or elements; nor may they be animated, morphed or otherwise distorted in perspective or appearance.

f) The name and logo and/or link bearing the name and logo may not appear more prominently than your personal, company, product or service website name.

g) You will not transfer, assign, sell, reproduce, distribute or otherwise exploit the name and logo or your link to us.

h) The My Joyful Heart name and logo and/or link bearing the name and logo may not appear on any pages of any websites that include content or advertising for alcoholic beverages, tobacco, pornography, partisan material, political material or firearms.

i) Appropriate action by My Joyful Heart may include, but is not limited to, the revocation of the right to use the name and logo and/or any links bearing the name and logo, in which event you agree to remove the name and logo and/or the links bearing the name and logo within 2 business days of notice of revocation.

It is improper, and may be a violation of law, for you to post or download and distribute any material that you do not own or for which you do not have permission to use. PLEASE BE AWARE: violation of someone's copyright, trademark, or other intellectual property rights may subject you to civil and/or criminal penalties.

2. INAPPROPRIATE USE OF MY JOYFUL HEART'S MATERIALS, ELECTRONIC PRODUCTS AND SERVICES AND/OR TECHNOLOGY

It is inappropriate to use My Joyful Heart website, our materials, including the My Joyful Heart name and logo, electronic products and/or services for illegal, inappropriate, or obscene purposes, or in support of such activities.

We define these terms as follows:
"Illegal activities" are those that violate laws, regulations and/or private agreements, including federal or state laws governing charitable activities, copyright laws, trademark laws, license agreements or other intellectual property rights.

"Inappropriate uses" are any uses other than as permitted by this Terms of Use Agreement, or as may be permitted elsewhere on our website.

"Obscene activities" are those that violate generally accepted social standards for use of this type of material or technology.PLEASE BE AWARE: My Joyful Heart may seek appropriate action to terminate any uses of our material, electronic products and/or services including, but not limited to the name and logo and links bearing our name and logo, in the event we, in our sole discretion, determine that your use does not conform to any of the conditions of this Terms of Use Agreement or as provided elsewhere on our website; infringes any intellectual property or other rights of My Joyful Heart or a third party; adversely affects My Joyful Heart’s image, reputation and/or our products, services or programs; violates any applicable law, regulation or ordinance; and/or, is a prohibited activity.

Listed below are some, but not all, prohibited activities that may result in action by My Joyful Heart:

a) Posting, transmitting, or facilitating in the promotion of illegal content through our website or electronic products and services.

b) Using our website, our material, electronic products and/or services to harass, threaten, embarrass, or do anything else to another visitor or third party that is unwanted.

c) Transmitting or facilitating distribution of content that is untrue, threatening, harassing, abusive, racially or ethnically offensive, vulgar, sexually explicit, obscene, defamatory, or objectionable.

d) Using the name and logo or links bearing the name and logo on websites which My Joyful Heart finds, in its sole discretion, to be objectionable or which includes obscene, violent, intolerant, tasteless, denigrating or sexually oriented content or materials.

e) Disrupting the flow of any chat areas with vulgar language, abusiveness, or other conduct that may disrupt normal activities.

f) Pretending to be anyone whom you are not. You may not impersonate My Joyful Heart staff, or anyone else.

g) Attempting to get a password, other account information, or other private information from others, or harvest e-mail addresses or other information.

h) Posting any unsolicited content or designs, including advertising and promotional materials, at our website.

3. MISCELLANEOUS

a) My Joyful Heart reserves the right to make any change to the information and/or license provided herein at any time for any reason. You acknowledge and agree that you are responsible for keeping up with any such changes.

b) Federal and Illinois state law shall govern this agreement.

Last Updated January 2013